To ensure a satisfactory purchase experience, we recommend that site users and FashionCrab buyers confirm their orders before placing them. We provide various size charts on our website for your convenience. If you are not completely satisfied with your purchase, you may return the product within 7 days. Please note that we can only accept returns for unworn products, and defective or damaged merchandise can only be returned if it’s unworn. If you receive a defective item, please inform us within 12 hours.
How to return
To initiate a return, please fill the return form below and mention the reason for the return. Please send the product via courier or speed post, along with the purchase invoice, courier receipt, and original packaging, to the following address:
Fashioncrab H.N.148, Sector-12 Panchkula, Haryana, India – 134112
Please note that return courier charges are the responsibility of the buyer, and the item must be returned in its original packaging. Once we receive the product, we will inspect it and issue you a coupon code of the same value within 7 days, which you can use for future purchases. Any charges above the product price (such as shipping or COD charges) are non-refundable. Please note that items purchased using coupon codes or store credit are non-returnable.
We will provide a replacement if the product is damaged during courier transit. Please make a video while opening the package, as we will only provide a replacement for the same product if you have video proof.
International orders, Rakhi purchases, promotional items, gift box and sale items are not returnable/refundable.
If you need to cancel an order, please do so within 5 hours of placing the order. Please note that transaction/payment gateway fees are non-refundable.
The images on our website represent the actual product, though the color of the image and product may slightly differ.
At FashionCrab, we curate ethnic-inspired, eclectic, bold statement jewelry meant to last many years. But remember, fashion jewelry lasts longer when kept dry and free of chemicals.
Note: Since the size is measured by hand, the size of the actual item you received could be slightly different from the size mentioned. Meanwhile, please be reminded that due to lighting effects, monitor brightness/contrast settings, etc. There could be slight differences in the color tone of the pictures and the actual item.